Terms of Service

0. Acceptance of These Terms

These Terms of Service (“Terms”) form a binding legal agreement between you (“Customer,” “you,” or “your”) and Keplify LLC (“we,” “us,” “our,” or “Company”), governing your access to and use of SplitRE at https://app.splitre.appand splitre.app (collectively, the “Service”).

You accept these Terms — and our Privacy Policy and Refund / Cancellation Policy, which are incorporated by reference — by doing any of the following: creating an account; checking a box or clicking a button presented alongside a link to these Terms during signup or checkout; starting a free trial; entering payment information; or otherwise accessing or using the Service in any way. Each is an independent, sufficient act of acceptance. If you do not agree, do not create an account, do not proceed past any screen referencing these Terms, and do not use the Service.

If you are accepting on behalf of a business entity (a brokerage), you represent and warrant that you have the legal authority to bind that entity, and “you” and “Customer” then refer to that entity.

United States only. The Service is offered solely to real estate brokerages and their authorized personnel located in, and operating under the laws of, the United States. We make no representation that the Service is appropriate, legally permitted, or available outside the United States; access from outside the US is at your own risk. We do not target, and do not knowingly collect personal information from, individuals in the European Economic Area, the United Kingdom, or Switzerland, and this Service is not designed to comply with the GDPR or UK GDPR.

1. The Service

SplitREis a web-based software application that automates real estate commission calculations, annual agent cap tracking, and CSV export formatted for QuickBooks Online (“QBO”) for independent real estate brokerages operating in the United States. The Service is offered on a subscription basis in three tiers — Boutique, Independent, and Brokerage, described in Section 4. All tiers include every feature; tiers differ only in the number of active agents permitted.

We reserve the right to modify, discontinue, or update any feature of the Service at any time. Where a change materially reduces functionality you are actively using, we will provide at least 30 days’ written notice by email to active subscribers before it takes effect, except where an immediate change is required for security, legal compliance, or to prevent harm to the Service or its users.

2. Eligibility and Account Registration

The Service is intended solely for use by licensed real estate brokerages and their authorized personnel operating in the United States. You must be at least 18 years of age and have the legal capacity to enter into contracts in your jurisdiction to create an account.

You agree to provide accurate, current, and complete information during registration and to keep that information updated. You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. You must notify us immediately at [email protected] if you believe your account has been accessed without your authorization.

Each account may serve one brokerage only. You may not share your account with third parties, sublicense access, or resell the Service.

3. Free Trial

New accounts receive a 14-day free trial with complete access to all features of the Service. No credit card or payment information is required to begin a trial. The trial period begins on the date your account is created and ends at 11:59 PM Eastern Time on the 14th calendar day.

At the end of the trial period, if you have not provided a valid payment method and selected a subscription plan, your account is automatically paused — you are not charged. We will send you email reminders before the trial ends. A trial that converts to a paid subscription is an automatic renewal for purposes of Section 4.3 below, and by adding a payment method and selecting a plan you are giving the affirmative consent that section describes.

We reserve the right to modify, shorten, or discontinue the free trial offer at any time without notice to prospective users. Existing trials in progress will not be shortened without notice.

4. Subscriptions and Billing

4.1 Subscription Plans

Subscriptions are billed monthly or annually. Monthly plans are billed every 30 days from activation. Annual plans are billed in full at the start of each 12-month term. Current prices for each tier and billing frequency are posted at splitre.app/pricing.

“Active agents” means any agent profile on your account that is not marked as inactive or archived. Inactive agents do not count toward your plan limit and retain their full commission and cap history.

4.2 Payment Authorization

By subscribing, you authorize Keplify LLC and its payment processor (Stripe, Inc.) to charge your designated payment method on a recurring basis at the applicable rate for your selected plan and billing cycle, until you turn off auto-renewal or your subscription otherwise ends under these Terms. All prices are stated in US dollars and are exclusive of any applicable taxes. You are responsible for all taxes, duties, or government levies applicable to your subscription other than our own income taxes.

4.3 Automatic Renewal — Required Disclosures

This is an automatically renewing subscription. Unless you turn off auto-renewal before the end of your current billing period, your subscription automatically renews at the end of that period — every 30 days for monthly plans, or every 12 months for annual plans — and we charge your payment method on file the then-current price for your plan and billing frequency, with no further action required from you.

• To stop automatic renewal: switch off the Auto-renewal toggle at any time in app.splitre.app › Settings › Billing. This takes effect immediately as a matter of record, but your plan stays fully active and billing does not stop until the end of your current billing period — see Section 13.
• Reminder: we send an email reminder that your subscription is set to renew, at least annually and before any annual-plan renewal charge (see Section 4.6), so this is never a surprise.
• Free trial conversions are automatic renewals for this purpose, and Section 3 describes the consent you give when you add payment information and select a plan.

4.4 Billing Failures and Dunning

If a scheduled payment fails, we will notify you by email and retry the charge automatically up to four times over approximately 7 calendar days. Your account remains fully active during this retry window.

If all retries fail, your account enters a grace period during which your account is accessible in read-only mode (you may view data and export, but not create new deals):

• Monthly plans: 3-day grace period
• Annual plans: 7-day grace period

If payment is not resolved by the end of the grace period, your account is locked. Locking is distinct from voluntary cancellation (Section 13) and has its own, separate data-retention consequence: your brokerage data is preserved for 30 calendar days from the lock date, during which you may log in only to export your data and to restore access by updating your payment method. After that 30-day window, all brokerage data is permanently and automatically deleted. We will email you the exact deletion date when your account is locked, and again as it approaches.

4.5 Plan Changes

Upgrades: Upgrading to a higher plan tier, or switching from monthly to annual billing, takes effect immediately. You will be charged a prorated amount for the remainder of your current billing period, with a credit applied for unused days on your previous plan.

Downgrades: Downgrading to a lower plan tier, or switching from annual to monthly billing, is scheduled to take effect at the end of your current billing period. You retain full access to your current plan until that date. No refund or credit is issued for unused time on your current plan when you schedule a downgrade.You may cancel a scheduled downgrade at any time before it takes effect through Settings › Billing.

If your active-agent count exceeds the new tier’s limit when a scheduled downgrade takes effect, the excess agents are automatically locked (access suspended, history retained) rather than deleted; you can unlock them by deactivating other agents or upgrading again.

4.6 Price Changes and Renewal Notices

We reserve the right to adjust subscription prices. We will provide at least 30 days’ — and no fewer than 7 days’ — written notice of any price increase to active subscribers before it takes effect, sent to your account email, stating the new price and how to cancel if you do not want to be charged at the new rate. Separately, and regardless of whether a price change is occurring, we send an annual reminder to active subscribers that their subscription renews automatically, consistent with California’s Automatic Renewal Law and equivalent laws in other states. Your continued use of the Service after a price-increase notice’s effective date constitutes acceptance of the new price for renewals from that point forward; it does not retroactively apply to periods already paid.

5. Agent Limits and Plan Enforcement

Each subscription tier permits the agent count set out in Section 4.1. If you schedule a plan downgrade and your current active agent count exceeds the new plan’s limit, you will be notified at the time of scheduling. You have until the end of your current billing period to deactivate excess agents. Any agents still over the new limit when the downgrade takes effect will be automatically locked (access suspended); locked agents retain all their commission and cap history and can be reactivated by deactivating other agents or upgrading your plan. Locked agents do not themselves count toward your active agent limit.

6. Acceptable Use

You agree not to use the Service to:

• Violate any applicable federal, state, or local law or regulation
• Process commissions or financial data for any brokerage other than the one registered under your account
• Reverse-engineer, decompile, disassemble, or otherwise attempt to derive the source code of the Service
• Use automated scripts, bots, scrapers, or crawlers to extract data from the Service
• Attempt to gain unauthorized access to any part of the Service, its servers, or any connected systems
• Upload, transmit, or introduce any virus, malware, ransomware, or other malicious code
• Interfere with or disrupt the performance, integrity, or availability of the Service or its infrastructure
• Impersonate any person or entity, or misrepresent your affiliation with any person or entity
• Use the Service in any manner that could subject Keplify LLC to legal liability
• Resell, sublicense, or otherwise commercialize access to the Service without prior written consent

We reserve the right to investigate suspected violations and to suspend or terminate accounts that we determine, in our reasonable discretion, have violated this Section.

7. Your Data and Content

7.1 Ownership

You retain full ownership of all data, records, and content you upload or create within the Service, including commission plans, agent profiles, and deal records (“Customer Data”). We do not claim any ownership interest in your Customer Data.

7.2 License to Process

You grant us a limited, non-exclusive, worldwide, royalty-free license to host, store, process, and display your Customer Data solely as necessary to provide, maintain, and improve the Service and as described in our Privacy Policy. This license terminates upon deletion of your data under Section 13 or Section 4.4.

7.3 Your Responsibilities

You are solely responsible for the accuracy and legality of all Customer Data you enter into the Service. If your Customer Data includes personal information about your agents (such as names, license numbers, or income data), you are responsible for ensuring you have the legal right to collect and process that information and for complying with all applicable privacy, employment, and independent-contractor laws that apply to you as the brokerage — including any state-specific requirements around the timing, itemization, and documentation of commission payments to your agents. SplitRE is a calculation and record-keeping tool; it does not determine, and is not responsible for, whether your commission structures or payment practices comply with the law governing your brokerage.

7.4 CCPA / State-Law Service-Provider Terms

Where Customer Data includes personal information of a California resident (including an agent, employee, or contractor of your brokerage) subject to the California Consumer Privacy Act, as amended by the California Privacy Rights Act (“CCPA”), or an equivalent comprehensive privacy law of another US state, the following terms apply and are intended to satisfy the contractual requirements for our processing to be treated as that of a “service provider,” “processor,” or equivalent term under the applicable law:

• We will process that personal information only to provide the Service to you and for no other commercial purpose of our own;
• We will not sell or share that personal information, and will not retain, use, or disclose it outside our direct business relationship with you, except as permitted by the applicable law or as you separately direct;
• We will not combine that personal information with personal information we receive from or on behalf of another customer or source, except as permitted by the applicable law;
• We will provide reasonable assistance to you in responding to a verified consumer request to know, delete, correct, or opt out, to the extent that request concerns data we process on your behalf; and
• Upon termination of the Service, we will delete or return that personal information as described in Section 13, except where retention is required by law.

By using the Service to process such data, you acknowledge these terms as our written service-provider agreement for purposes of the applicable law, and you certify that you understand these restrictions apply to our processing.

7.5 Aggregated Data

We may collect and use de-identified, aggregated data derived from your use of the Service (such as feature usage patterns and system performance metrics) for the purposes of improving the Service, provided that such data cannot reasonably be used to identify you or your agents.

8. QuickBooks Online Integration

The QuickBooks Online export feature is provided as a convenience. You are solely responsible for the accuracy of data you choose to export or enter into QuickBooks Online. Keplify LLC is not liable for (a) errors in your QBO records resulting from inaccurate data you entered into SplitRE; (b) any QBO API changes, outages, or service interruptions caused by Intuit; or (c) any QBO account fees, reconciliation costs, or professional accounting fees arising from your use of the export.

The SplitRE QuickBooks integration supports QuickBooks Online (Simple Start, Essentials, Plus, and Advanced). QuickBooks Desktop is not supported.

9. Intellectual Property

The Service, including all software, code, algorithms, user interfaces, text, graphics, logos, and trademarks, is owned by Keplify LLCand protected by United States and international intellectual property laws. “SplitRE” and the SplitRE logo are trademarks of Keplify LLC. Nothing in these Terms grants you any right, title, or interest in any Keplify LLC intellectual property except the limited right to use the Service as described in these Terms.

If you provide us with feedback, suggestions, or ideas regarding the Service (“Feedback”), you grant us a perpetual, irrevocable, worldwide, royalty-free license to use, incorporate, and commercialize that Feedback without any obligation to compensate you.

10. Disclaimer of Warranties

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, KEPLIFY LLC EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:

• WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT
• ANY WARRANTY THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS
• ANY WARRANTY THAT COMMISSION CALCULATIONS PRODUCED BY THE SERVICE WILL BE ACCURATE, COMPLETE, OR COMPLIANT WITH ANY PARTICULAR BROKERAGE AGREEMENT, STATE REAL ESTATE LICENSING LAW, OR WAGE-AND-HOUR LAW
• ANY WARRANTY THAT THE SERVICE WILL MEET YOUR SPECIFIC BUSINESS, ACCOUNTING, OR REGULATORY REQUIREMENTS

SplitRE is a calculation and automation tool, not a source of legal, tax, accounting, or real estate regulatory advice. You are solely responsible for verifying that all commission calculations, cap tracking results, and financial records produced by the Service are accurate and consistent with the terms of your agreements with your agents and with applicable law. We strongly recommend that you have all commission structures and payment practices reviewed by a licensed attorney or certified public accountant before relying on them for agent payments or financial reporting.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL KEPLIFY LLC, ITS MEMBERS, MANAGERS, OFFICERS, EMPLOYEES, AGENTS, LICENSORS, OR SERVICE PROVIDERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO:

• Loss of profits, revenue, or business opportunities
• Commission overpayments or underpayments to agents
• Errors or omissions in QuickBooks Online records
• Loss or corruption of data
• Agent attrition or employment-related claims arising from commission errors
• Cost of substitute services

THE FOREGOING LIMITATIONS APPLY REGARDLESS OF THE THEORY OF LIABILITY (CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE) AND EVEN IF KEPLIFY LLCHAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL CUMULATIVE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE TOTAL SUBSCRIPTION FEES ACTUALLY PAID BY YOU TO US IN THE 12 CALENDAR MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

Some jurisdictions do not allow the exclusion of certain warranties or the limitation of certain types of damages. To the extent such limitations are not permitted by applicable law, the above limitations will apply to the maximum extent permitted.

12. Indemnification

You agree to defend, indemnify, and hold harmless Keplify LLCand its members, managers, officers, employees, and agents from and against any and all claims, damages, losses, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to:

• Your use of or access to the Service
• Your violation of these Terms
• Your violation of any applicable law or regulation
• Any claim by one of your agents or employees arising from commission calculations, cap tracking, or payments processed using the Service
• Your Customer Data, including any claim that it infringes the intellectual property or privacy rights of a third party

13. Cancellation, Suspension, and Data Retention

This Section governs two different things — voluntary cancellation (something you choose to do) and suspension for non-payment (something that happens if a payment fails and is never fixed). They have different consequences. Read the one that applies to you.

13.1 Voluntary Cancellation

You may stop your subscription from renewing at any time, at no cost and with no minimum commitment, by switching off Auto-renewal in app.splitre.app › Settings › Billing, or by emailing [email protected]. This takes effect as a cancellation of the nextcharge — you keep full, unrestricted access to the Service through the end of your current paid billing period, exactly as if you hadn’t canceled.

At the end of that period, your account becomes locked: read access to the application, including self-service data export, is no longer available until you resubscribe. Your Customer Data is not deleted at this point and has no automatic deletion timer. It is retained, and reactivating your subscription at any time restores full access to everything exactly as you left it.

Because self-service export is not available once locked, export a copy of your data (Settings › Data Export) before your final billing period endsif you don’t plan to resubscribe. If you’ve already been locked out and want a copy of your data, or want it deleted rather than retained, contact [email protected] — we will export or delete it for you within 30 days of a request we can verify is coming from an authorized account owner.

13.2 Suspension for Non-Payment

If a payment fails and is never resolved, the separate process in Section 4.4 applies: a retry window, then a grace period, then locking with an automatic 30-day deletion timer that voluntary cancellation does not have. See Section 4.4 for the full sequence.

13.3 Refunds

See our Refund and Cancellation Policy for when a refund is available upon cancellation.

14. Termination by Us

We reserve the right to suspend or terminate your account, with or without notice, if we determine in our reasonable discretion that:

• You have materially violated these Terms
• Your use of the Service creates legal, financial, or reputational risk to us or to other users
• We are required to do so by applicable law or court order
• Payment has not been received after our standard retry and grace-period process in Section 4.4

Where we terminate your account for cause, we will provide written notice stating the reason where possible. Where termination is for cause, you will not be entitled to a refund for any unused portion of your subscription period. The data-export and retention treatment of Section 13.1 still applies following termination, except where termination arises from illegal activity or serious abuse of the Service, in which case we may delete data immediately to the extent permitted by law.

15. Governing Law and Venue

These Terms, and any dispute arising from your use of the Service that is not subject to arbitration under Section 16, are governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict-of-law principles. Subject to Section 16, the state and federal courts located in Delaware have exclusive jurisdiction over any such dispute, and you consent to personal jurisdiction there.

16. Dispute Resolution and Arbitration

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT AND TO A JURY TRIAL.

16.1 Informal Resolution First. Before initiating any formal dispute process, you agree to contact us at [email protected] and provide a written description of the dispute. We will have 30 days to attempt to resolve the dispute informally.

16.2 Binding Arbitration.If the dispute is not resolved informally within 30 days, it shall be resolved by binding, individual arbitration administered by the American Arbitration Association (“AAA”) under its Commercial Arbitration Rules (or, if you are acting as an individual rather than a business, its Consumer Arbitration Rules), conducted in English. The arbitrator’s decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.

16.3 Your Right to Opt Out. You may opt out of this arbitration agreement entirely. To do so, send written notice to [email protected] within 30 days of the date you first agree to these Terms, stating your name, the email address on your account, and that you are opting out of arbitration. If you opt out, disputes between us will proceed in the courts described in Section 15, and every other part of these Terms remains in effect.

16.4 Class Action Waiver. YOU AND KEPLIFY LLC EACH WAIVE THE RIGHT TO BRING OR PARTICIPATE IN ANY CLASS ACTION, CLASS ARBITRATION, OR REPRESENTATIVE PROCEEDING. Each party may only bring claims in its individual capacity. If this waiver is found unenforceable as to a particular claim, that claim (and only that claim) will proceed in court rather than in arbitration, and the rest of this Section remains in effect.

16.5 Exceptions. Notwithstanding the above, either party may seek emergency injunctive or other equitable relief in any court of competent jurisdiction to prevent irreparable harm pending arbitration, or to enforce an arbitration award, without that being a waiver of this arbitration agreement.

17. Changes to These Terms

We may revise these Terms from time to time. When we make material changes, we will update the effective date at the top of this page and notify active subscribers by email to their registered email address at least 30 days before the new Terms take effect. The email will summarize what has changed.

If you continue to use the Service after the effective date of the revised Terms, you are agreeing to be bound by those changes. If you do not agree to the revised Terms, you must stop using the Service before the effective date and may cancel your account in accordance with Section 13.

18. General Provisions

Entire Agreement. These Terms, together with our Privacy Policy and Refund and Cancellation Policy, constitute the entire agreement between you and Keplify LLC regarding the Service and supersede all prior agreements or communications.

Severability. If any provision of these Terms is found to be unenforceable, that provision will be modified to the minimum extent necessary to make it enforceable, and the remaining provisions will continue in full force.

Waiver. Our failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision.

Assignment. You may not assign or transfer your rights under these Terms without our prior written consent. We may assign our rights and obligations under these Terms to an affiliate or in connection with a merger, acquisition, or sale of assets, and will notify active subscribers if this happens.

Force Majeure. We will not be liable for any delay or failure to perform resulting from causes beyond our reasonable control, including acts of God, natural disasters, war, terrorism, government actions, labor disputes, internet outages, or third-party service failures (including Stripe, Supabase, or Intuit).

No Third-Party Beneficiaries. These Terms are between you and Keplify LLC and create no rights for any other person or entity, including your agents.

19. Contact

For legal notices or disputes: